All products are hand made as ordered. When your order is received Tom will take care to create your request by hand, using his artistic touch to add the colors you requested, and send it to you as soon as possible. Becuase each product is hand crafted Tom is not able to send your order for at least 3 to 6 weeks. All effort is made to email status updates to you. Once ready Tom will careful pack your order and trust UPS to deliver it to you safely. If you have any questions about the process please contact Tom.